Now that we understand what WX is and is not, we can dive into the important trends across the different curators of the workplace. IT, Real Estate, and HR are all key stakeholders in making the workplace a strategic asset for their organizations. Let’s take a look at how the best and brightest in the industry are doing just that.
Critical Shifts in the IT Landscape
We brought together a panel of IT experts to discuss what key tech trends are impacting WX today. IT is constantly evolving, and increasingly employees are seeking easily-adopted, consumer-like experience. As technology improves, it can be overwhelming to know what strategies to implement and which tools will gain greatest adoption and help your employees stay engaged and effective. Michael Advani of BCG suggests that one of the key functions of technology is to keep your organization connected as you scale. Another panelist urged technology leaders to focus on unmet user needs before focusing on the technology, stating, “there has to be a specific problem the tech is trying to solve.” Tom Gregorio of WeWork suggests that we need to “think holistically, and use technology as a means to an end.” That end, he would argue, should be human connection. When great minds collaborate, great work gets done.
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